Our Commitment to You: Responsible Gaming at Indibet

At Indibet, we believe that betting is, first and foremost, a form of entertainment. It should be fun, thrilling, and done strictly within your financial means. Our entire platform, from our licensing to our user interface, is built on a foundation of Trust and a profound commitment to player welfare.

This page is designed to show you our comprehensive Responsible Gaming Policy. We provide the tools for safe betting, the expertise to guide you, and the support to ensure you always remain in maintaining control over gaming. Your well-being is our priority, and we take our ethical obligations seriously.

This page is dedicated to telling you who we are, what principles guide us, and why you can place your absolute trust in the Indibet platform.

Betting for Fun: Our Core Philosophy

We want you to have a positive experience every time you log in. When betting transitions from a casual entertainment expense to a necessity or a source of distress, the fun stops. Our policy is designed to help you prevent that transition from ever happening.

The Indibet Promise

Our commitment is simple: We will provide every registered user with the resources and tools for safe betting necessary to play responsibly.

  • Transparency: We are clear about the odds, the terms, and the potential risks involved in gambling.
  • Empowerment: We put control directly into your hands through easily accessible account limits and features.
  • Support: We maintain a trained team and provide resources for those who need professional help.

Setting the Standard: A Licensed Requirement

Our Responsible Gaming Policy isn’t just a suggestion; it is a fundamental requirement of our operating license. Maintaining high ethical standards, protecting vulnerable groups, and promoting maintaining control over gaming are key elements of our Authority and operation. This means our commitment to your safety is regulatory-backed and constant.

Practical Tools for Safe Betting: Maintain Control Over Your Gaming

The best way to ensure betting remains entertaining is through proactive management. Every Indibet account comes with a suite of tools for safe betting that allow you to set your own boundaries before you even place a wager. You are in control, and we make it easy to manage.

Deposit Limits: The Financial Guardrail

Setting a deposit limit is the most effective way to manage your budget. This tool allows you to cap the amount of money you can add to your account over a set period.

  • How to Set Limits: You can access this feature directly within your account profile under the ‘Responsible Gaming’ or ‘Limits’ section.
  • Timeframes: You can choose to set daily, weekly, or monthly deposit limits.
  • Increasing/Decreasing Limits: For your protection, decreasing your limit takes effect immediately. However, if you decide to increase your limit, there will be a mandatory cool-off period (usually 24 hours) before the change takes effect. This pause gives you time to reconsider the decision and helps prevent impulsive changes.

Loss Limits

This tool goes a step further than deposit limits by letting you set a maximum net loss you can incur over a specific time period.

  • How it Works: Once your net losses (total bets – total wins) hit the limit you set, you will be blocked from placing further real-money wagers until the period resets. This is a powerful feature for maintaining control over gaming and protecting your bankroll.

Session Time Limits (Reality Checks)

It’s easy to lose track of time when you’re immersed in a game. Our reality check feature sends you a pop-up alert at pre-determined intervals (e.g., every 60 minutes) to remind you:

  1. How long you have been logged in.
  2. How much you have won or lost during that session.
  3. An easy option to log out.

This simple tool for safe betting ensures you take regular breaks and remain conscious of the time you are dedicating to gaming.

The Cool-Off Period

If you feel you need a short break—a day, a week, or even a month—without committing to full self-exclusion policy, the Cool-Off option is ideal. Activating this temporarily suspends your access to betting and deposits for the chosen duration. Once the time is up, your account automatically reactivates, demonstrating flexibility in your tools for safe betting.

When You Need a Break: Our Self-Exclusion Policy

The best way to ensure betting remains entertaining is through proactive management. Every Indibet account comes with a suite of tools for safe betting that allow you to set your own boundaries before you even place a wager. You are in control, and we make it easy to manage.

Implementing the Self-Exclusion Policy

Self-Exclusion is typically requested via a dedicated form or by contacting our specialized customer support team.

  • Timeframes: You can choose exclusion periods ranging from six months to five years.
  • The Lockout: Once the self-exclusion policy is activated, your account will be immediately locked. You will not be able to log in, deposit, or place any bets.
  • Communication Halt: All promotional emails and marketing materials from Indibet will cease immediately.
  • New Account Prevention: We use advanced checks (based on name, address, payment methods, etc.) to actively prevent you from opening a new account on our site during the exclusion period. This demonstrates our commitment to Authority and player protection.

Re-Opening an Account

This process is intentionally not instant. Once your chosen self-exclusion period ends, you must contact our support team. We require a mandatory cool-off or “reflection” period (usually 24 hours) after your request to re-open the account before access is restored. This ensures the decision to return to maintaining control over gaming is thoughtful and deliberate.

Strict Protection Standards: Age Verification and Security

A key pillar of our ethical operation and Trust is protecting those who are most vulnerable: minors and individuals already struggling with gambling harm support.

Our Strict Age Verification Standards

It is illegal for anyone under the age of 18 to gamble on Indibet. We maintain stringent age verification standards to enforce this:

  • Mandatory KYC: During our Know Your Customer (KYC) checks, players are required to submit valid government-issued photo ID and proof of address. This mandatory process confirms every player meets the legal age requirement.
  • Account Suspension: Any account found to belong to a minor is immediately suspended, winnings are voided, and deposits are returned.

External Support and Professional Resources

We recognize that sometimes, the best help comes from dedicated, professional organizations. If you or someone you know is struggling with gambling, please reach out to these expert services immediately. Seeking gambling harm support is a sign of strength.

  • International Support:
    • Gamblers Anonymous: Offers free, confidential, peer-based support groups globally.
    • Gambling Therapy: Provides online advice and emotional support to anyone affected by gambling.

We Are Here to Help

Your safety is our priority. If you have any questions about our Responsible Gaming Policy, need help setting your tools for safe betting, or wish to initiate our self-exclusion policy, please do not hesitate to reach out.

Contact our dedicated Responsible Gaming team directly through:

Live Chat

Available 24/7 on our website.

Email

info@indibetin.com

We are here to support you in maintaining control over gaming and ensuring your experience with Indibet remains fun and positive.